Solar Installer Checklist

Installing a solar system is a major venture for a homeowner or business. Before you choose an installer, ask the key questions below and make sure you’re comfortable with the answers before you proceed.

Questions to ask your solar installer:

• How long have you been in business?
• Do you have references from satisfied clients?
• Is the work/equipment guaranteed? What does your guarantee cover?
• Is there a location where I can see the products at work and talk to a knowledgeable installer?
• Who will take care of building and electrical permits and inspections?
• Does the installation include all electrical work, including a new meter base and coordination with the local utility?
• Who will take care of the FIT/MicroFIT application with the Ontario Power Authority?
• Are your installers certified? If so, by whom?
• Do your installers belong to industry associations, such as the Canadian Solar Industry Association (CANSIA) or Ontario Sustainable Energy Association (OSEA)?
• Is your company insured? What are your liability limits if there is a problem?
• Can you supply a wide range of solutions and equipment from different manufacturers?
• Does your quote include engineering review for snow/wind load calculations?
• Will roof upgrades be required? If so, who will perform them?
• What is included in your site assessment?
• Do you conduct a site visit? A shading analysis?
• Are there additional charges for site visits or analysis?